Frequently Asked Questions


We make delicious, plant-based, gourmet chocolate bark! We currently offer 3 flavors: dark chocolate raspberry almond sea salt, cookies & cream, and dark chocolate crispy rice.

  • For small orders, please place your order on our website. Select your desired product from our “Products” page, and proceed through checkout. 
  • If you have any issues placing your order, please contact support at and we can help complete your order.

Yes! If you need to make any changes to your order, reach out to

Yes, since our products are custom and made-to-order, we require 50 units per order. If you have any questions about this, please reach out to

Yes! All of our chocolates are customizable, and we can print any design or logo directly on the chocolate bark.

When purchasing on our website, there is a “Customize” box on the product page, where you can upload your file (png, jpg, or pdf format), with your design. Our customer service team will reach out to you via email if we have any questions regarding your design. If you need help customizing your order, please contact

Yes! All of our products are vegan, gluten-free, non-gmo, and contain no artificial sweeteners or ingredients. Our only product that contains nuts is our Dark Chocolate Raspberry Almond Sea Salt bark.

  • Our custom orders have a 2 week processing time, and then will ship on whatever shipping method you select at checkout
  • Our non-custom orders will ship within 3 days of purchasing, and again will deliver based on the shipping method you select at checkout.

No, unfortunately right now we are only shipping within the US. 

We accept all major credit cards, Paypal, and any other payment methods Shopify accepts. See options at checkout.

If you are not 100% satisfied with your order, please contact our customer service team at and they will be able to help you with your options. 

Yes! All of our orders are made to order, so we can guarantee that your chocolate will arrive fresh!

Our current shelf life for our chocolates is 12 months

Yes! All of our ingredient and nutritional information can be found on our product pages. If you have any questions, please reach out to

Yes! We have discounts available for our newsletter subscribers. For bulk orders, please reach out to

The best way to stay informed about promotions and special offers is to subscribe to our newsletter, and follow us on social media @sirensnacks

Since our products are custom and made to order, we are unable to accept returns. If you have any issues or problems with your order, please reach out to

Please send an email to and our team will be able to assist you with this.

The best way to get in touch with us is through email. Please reach out to

Yes! We have more information regarding our business pricing on our corporate gifts tab. If you are interested, please reach out to and she will be able to assist you with your wholesale order.

Please see our “corporate gifts” tab for more information, and fill out the form. If you have any questions please reach out to